DELIVERY & POSTAGE

Delivery and Postage 

Orders 

We work hard to dispatch your order within 24- 48 hours and you should expect it to arrive within 3-5 working days (timeframes for UK only). Delivery charges are automatically calculated at checkout.   

We will endeavour to ship your goods within the delivery time frame stated at the time you place your order. If sadly for any reason we are unable to fulfil your order because products are out of stock, we will notify you as soon as possible by email and/or phone call.   

Order confirmation 

Once your order is submitted and verified you will receive an automated email confirming your purchased items and personal order number.  Please use this number in any future communications with us. 

Please check your spam and junk email folders if you do not receive our automated response.  Should one not arrive please email us and we will happily resend the confirmation for your records. 

Postage 

United Kingdom 

How much will shipping cost?

We send all of our standard UK parcels via Royal Mail’s 48hr tracked service.  This service costs £3.99 and includes a tracking code, as well as a delivery time slot.  We find this to be the best option to provide the best possible service for our customers.  If you need your order sooner, you can opt for the 24hr tracked service at an additional cost. 

When will my order arrive?

We use Royal Mail’s 48hr tracked service as standard. Please allow this time on top of our processing time.  

In some cases, orders may take longer to arrive due to variables outside our control. 

Europe and International delivery 

We are unable at present to ship outside of the UK, we are hoping to do so in the future so keep checking for updates.